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给出一些反映你的公司对待员工的观点的例子。
Q:How do you feel your pany treats its employees?
A:In recent years;management has really been dedicated to having a satisfied workforce。Their efforts;however;often rekindleast upheavals;when employees made sacrifices for the pany and received little in return。In human resources we spend a lot of money trying to break down the walls between exempt and nonexempt employees。If“the pany”is management;I would have to say management is making a conscious effort to mend fences and to do right by our employees。
问:你的顾客和客户喜欢和你一块工作吗?
答:我的客户很稳定,因此我认为三四年来顾客是很满意与我一起工作的。在广告部门中那是很不平常的事情。他们知道完全可以靠我去处理他们的生意,就像让我处理自己的生意一样。
公司的客户对你的反应好不好?你可以从一位顾客的身上给出具体的反馈信息吗?有多少客户是你的回头客?为什么你相信你留住了他们的生意?
Q:Did your customers or clients enjoy working with you?
A:My client base changed very little;except that billings increased;so I think thats evidence the clients were satisfied enough to stay with me for more than three years。Thats particularly unusual in the adagency business;too。They simply knew they could count on me to treat their businss as if it were my own。
个性与社会协调能力第三部分(11~15问)
问:在部门,你如何与同事做到相得益彰?
答:我喜欢一个人人都独立思考的、但必要时又能相互帮助的工作环境。我作为我们办公室的电脑检修员,在复核重要备忘录时,我常请求他人的帮助。我相信互相帮助是有益的。
描述你的个性、技术或上述两者是如何有助于公司的发展和完善的。什么类型的人喜欢跟你工作,并一干就是几个小时?公司的顾客或客
户对你作怎样的评价?使面试官确信你的工作个性不会出意外问题。
Q:How will you plement this department?
A:I enjoy an environment in which people bounce ideas off each other and have the flexibility to ask for help when they need it。Im usually a great troubleshooter for PC problems in my office;and Im often going to ask for help proofreading important memos。I believe in giveandtake。
问:你会选择什么人做你的证明人?为什么?
答:我会找前任老板、一个伙伴或一位顾客来做我的证明人,说明我是个成熟的人,且在日常生活中与所有重要的同事们都能相处得很好。
面试官在寻找一个逻辑思维较强的人。例如:一个以前做过推销员的人很可能就会找一个以前也曾是推销员的人来做自己的证明人。描述你期望你的证明人,包括不同年龄层次的人,一个同事或来自大学的老教授会说些什么。
Q:Whom did you choose as your references;and why?
A:I selected a former boss;a peer;and a customer as references;to demonstrate that I'm a pretty wellrounded person and get along with all the important work associates in my life。
问:我们可否与你所有的证明人联系?
答:我希望你们确定聘用我之后再与我的上司联系。这样,我才有机会亲自告诉她我要换工作。当然,我知道您必须确认我的申请情况是否属实。这是设计来保护你的问题。假如你现在的雇主还不知道你正在寻找新的工作(情况通常如此),你可以要求面试官,只有在你获得该职位后,才能与你目前的老板联系。
Q:Can we call all of your references?
A:Id prefer that you call my current boss only after you've made me a firm offer of employment and Ive had a chance to tell her myself that I'm changing jobs。Then;of course;I understand your need to verify that my application was accurate。
问:告诉我你从最近读的书中学到什么。
答:我喜欢读人物传记,尤其是那些生活在不同时代人的传记。最近,我读了丘吉尔的传记,这本书教会了我很多领导的价值和重重压力下获得的良好的公共关系。
面试官想知道求职者是否与公司的其他人有着共同的兴趣。你利用业余时间有效、轻松地学习新的东西吗?你生性对什么好奇?
Q:Tell me what you learned from a recent book。
A:I enjoy reading biographies;especially of people who lived in a different era。
I recently read Churchills biography;which taught me a lot about the value of leadership and good PR under times of stress。
问:告诉我,你曾真正喜欢的一个工作组。
答:我的工作组是我们新产品投产部里最默契的一组。在产品投放的前一天,我们卷起袖子帮着打包,把产品装运到销售部。虽然这是行政管理部门的任务,但是必须要完成,这正是我们检查我们的好产品的时候。这个问题是“描述一下你与同事的工作关系”和“你的顾客和客户都喜欢和你一起工作吗”这两个问题的结合。表现一下你与别人很好地合作的能力和建立一种稳定的、可持续的工作关系的能力。
Q:Tell me about a work group you really enjoyed。
A:My group in our newproductlaunch department really meshed。
When one of us was approaching the final day before a launch;we all rolled up our sleeves and helped put press packets ogether or whatever else was the last item to be shipped to the sales force。Although it was an administrative task;it had to be done;and it was a good time for us all to speculate on the success of the product and any major concerns。
个性与社会协调能力第四部分(16~19问)
问:请举出你帮助一位同事的例子。
答:我曾帮助一位同事理解调查方法,以便他能写一份报告。因为他从未学过调查课程,所以不懂怎样去组织问题。
展示一下你乐于助人的一面。描述因你客观的忠告或特定的专业知识,使你的同事和部门获得积极成果的例子。
Q:Describe a time when you had to assist a coworker。
A:I once helped an associate understand survey methodology in order to write a report。He had never taken a research course and didn't know how to structure questions。
问:你是单独工作效率高还是小组工作时效率高?
答:我需要一些个人时间去做计划,但我喜欢周围的人的活动和他们的声音,并和他们分享见解。我想,大多数作家需要完善,因为我们偶尔都会遇到写作上的困难。
面试官在寻找一个能在有干扰的环境下工作的人。诚实地进行交流,表明你是一个灵活的、易于适应环境的职员。
Q:Are you most productive working alone or in a group?
A:I need some private time for planning;but otherwise I like the activity and noise of people around me and the ability to hare ideas。I think most writers need reinforcement;because we all get writers block occasionally。
问:告诉我使你难以保持客观的情形。
答:我曾为我们的图书馆研究一种新的在线资源,但最后我的经理却决定撤销资金。我感到沮丧,因为我为该产品激动,就像卖主那样,我告
诉了许多人可以拥有这种资源。但我明白改变预算的必要性,并且在当时此事不是我说了算的。在这里,一个明显的例子就是你已在一个项目上花了很多时间,而得到的结果就是取消该项目,或你可能发现该项目从战略上讲,并没有你期望中的那么出色。你是否能够重新调整你的思维做一些从长远来看是最好的事情。
Q:Tell me about a situation in which it was difficult to remain objective。
A:Id researched a new online source for our library;and my manager decided to pull funding at the last minute。It was ustrating for me because I'd gotten excited about the product;liked the vendor;and had even told some people to count on having the resource。But I understand the need to revise budgets;and the matter was out of my control at the time。
问:你现�